TCMR Report


The Town Councils were assessed under five indicators:

  1. Estate Cleanliness
  2. Estate Maintenance
  3. Lift Performance
  4. Service & Conservancy Charges (S&CC) Arrears Management
  5. Corporate Governance

The report is colour-coded to reflect performance. Green is the top band, followed by Amber and then Red.


FY2017 Town Council Management Report (TCMR)

Results for Apr 2017 – Mar 2018

FY2017 TCMR: Qualitative Observations for Individual Town Council


Jalan Besar Town Council’s Performance

Our Town Council achieved “Green” for Estate Cleanliness, Lift Performance, S&CC Arrears Management and Corporate Governance.

Cleanliness Maintenance Lift Performance S&CC Arrears Management Corporate Governance

The top 5 observations for cleanliness were:

No. Type of Cleanliness Observation % of Total Observations
1 Stain and litter 38%
2 Dumped bulky refuse 34%
3 Moss/cobwebs 16%
4 Graffiti 10%
5 Human/animal faeces 2%

The Town Council is banded “Amber” for Estate Maintenance. The top 5 observations for maintenance for the estate were:

No. Type of Cleanliness Observation % of Total Observations
1 Obstruction of common areas 35%
2 Unauthorised fixtures, e.g. blinds mounted as a sun shade 15%
3 Damaged plaster/large cracks/spalling concrete 8%
4 Exposed wiring/trunking, unlocked socket outlets 4%
5 Plants/weeds growing on walls, joints, pipes and gutters 4%