TCMR Report


The Town Councils were assessed under five indicators:

  1. Estate Cleanliness
  2. Estate Maintenance
  3. Lift Performance
  4. Service & Conservancy Charges (S&CC) Arrears Management
  5. Corporate Governance

The report is colour-coded to reflect performance. Green is the top band, followed by Amber and then Red.


FY2018 Town Council Management Report (TCMR)

Results for Apr 2018 – Mar 2019

FY2018 TCMR: Qualitative Observations for Individual Town Council


Jalan Besar Town Council’s Performance

Our Town Council achieved “Green” for Estate Cleanliness, Estate Maintenance, Lift Performance, S&CC Arrears Management and Corporate Governance.

Cleanliness Maintenance Lift Performance S&CC Arrears Management Corporate Governance

The top 5 observations for cleanliness were:

No. Type of Cleanliness Observation % of Total Observations
1 Stain and litter 69.6%
2 Dumped bulky refuse 17.31%
3 Moss 3.46%
4 Graffiti 4.30%
5 Cobwebs 3.18%

The Town Council is banded “Green” for Estate Maintenance. The top 5 observations for maintenance for the estate were:

No. Type of Maintenance Observation % of Total Observations
1 Obstruction of common areas 35.81%
2 Unauthorised fixtures, e.g. blinds mounted as a sun shade 12.94%
3 Damaged plaster/large cracks/spalling concrete 7.52%
4 Storage of combustible items 13.94%
5 Unauthorised tentage/installation by shops 4.51%