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Your safety is our top priority! From 1 September 2019, the use of personal mobility devices (PMDs) will be banned at the void decks and common corridors. PMD users have to dismount and push their devices.
We would like to express our gratitude towards your staff, Ms. Dion Kow, for providing valuable assistance in resolving a persisting maintenance issue. We have been experiencing severe water leakage through our ceiling and several major cracks in the ceiling and watermarks in our walls. As the problem deteriorated, it became a major safety concern for us. My mother visited the town council to make another maintenance request. Ms. Dion Kow attended to her during her visit and helped her get in touch with the person in charge of maintenance issues. She was extremely professional and helpful. Thanks to her assistance, we were able to finally have the necessary works completed by the maintenance team. Thank you!
Ms. Yvonne Gao and Mdm Liu Guiyu
(Residents of Whampoa division)
Sorry for responding late. Regardless of whether the matter is eventually resolved, I will like to extend my hearfelt thanks for the extremely quick action and the advice given, which included some very helpful guides that could only come from someone with considerable experience and also apprising us of the whole bird problem.
Thanks so much
(Resident of Kreta Ayer - Kim Seng division)
Dear Leong Bin,
My heartfelt appreciation for your kind assistance and very swift response as well, thank you!
Thank you once again for your kind assistance.
Wishing you and team a great weekend ahead.
(Resident of Kampong Glam division)
Thank you for your attention, effort and measures taken to look into my feedback.
I have noticed the number of rats has greatly reduced lately.
Appreciate your prompt actions taken.
(Resident of Kolam Ayer division)
Dear Thomas ,
Thanks for your prompt response and follow up on my mom unit for " Paint fall off at the kitchen near the refuse chute " issues.
The following are some of the photo taken during your contractor inject chemical into the wall and patch up the wall and perform paint works .For your info.
Thanks again for your arrangement on this issue.
(Resident of Potong Pasir division)