We Welcome Your Feedback
You may reach us online or via One Service App (MSO).
Get your questions answered quickly with our quick and
Learn more about the services that matter to you today!
Town Development updates in the month of February 2023
Click here to check out the full list of Town Improvement Projects for FY2020/2021.
Enter your postal code to find your MP and their Meet-the-People Session details.
Never miss out on the latest updates and happenings in Jalan Besar.
Some market and hawker centers will be temporarily closed for cleaning works.
Recycle your paper waste and earn rewards today!
Recycle your e-waste and earn rewards today!
From 1 July 2021 onwards, you may recycle e-waste in e-waste bins, retailer 1-for-1 take-back, ALBA collection drives, Town Council bulky item removal service and ALBA doorstep collection.
Together, let’s build a well-maintained, connected and caring neighbourhood. MSO will make it more inclusive and convenient for residents to report municipal issues using technologies. MSO will involve residents in encouraging greater neighbourliness and co-creating community-based solutions to municipal issues.
The Housing and Development Board (HDB) is embarking on a community art project to bring together the hopes and aspirations of residents and students, on the future of HDB living. Take this chance to paint your vision of the future of HDB living.
Please do not throw rubbish out of your window as littering attracts pests and pigeons.
With the support and cooperation of our residents, our Town Council has achieved Green for all 5 indicators under the TCMR!
Let’s thank our cleaners and help them by keeping the common spaces clean.
If you have symptoms such as difficulty in breathing, fever, runny nose, sore throat, cough and/or loss of smell, visit a Public Health Preparedness Clinic (PHPC) immediately. Your doctor will advise you if you require a swab.
Dengue cases are on the rise. Do the Mozzie Wipeout. Remove stagnant water at home to prevent mosquito breeding.
Stroke is an emergency. To spot a stroke, think F.A.S.T!
Our Town Council has taken additional measures to step up on the cleaning and disinfecting works carried out at our estates to keep our living environment clean. You too, can play a part to keep ourselves safe! Watch the video and follow the simple tips to keep viruses and germs away.
Artists who want to explore creative ideas for the public realm can do so now! Find out the list of pre-approved spaces for temporary artworks managed by Jalan Besar Town Council and we welcome you to apply for these sites to showcase your art.
Dear Sir / Madam,
I am writing to thank and commend Mr Andy Loh from Jalan Besar Town Council for the way he handled the cases I brought to his attention. After I sent in a case, he would call me and discuss what’s the next steps and what action he’s going to take. He have handled all the cases in a very professional way. I truly appreciate his dedication and commitment. Kudos for his help and assistance.
Have a good weekend and stay safe.
(Resident of Kolam Ayer)
Recently, near Blk 95a flight of steps were resurfaced to non-slip granite chips. After that the three chairs which were there originally were not put back.
I called JBTC n Mr Cheong, the estate officer called me at about 9pm n told me to meet him the next day. We met n he took some pictures n promised me he would take up the matter with the contractor.
True enough, a few days later, two workers came and fixed the chairs back.
Undoubtedly this is his duty but what impressed me was his work ethic, the eagerness n desire to help to fix the problem.
Sir I am grateful to him and wish to thank him. The Residents here are very fortunate to have him as our estate officer.
The credit must also go to you Ken Soon for instilling such good work ethic in your staff.
P/S please kindly look into the feasibility of putting up a ramp at blk94.
(Resident of Kreta Ayer - Kim Seng)
Mr Quek came by and two posters were put up at the walls where the dogs usually urinate.
Hopefully the issue will be resolved.
Thanks Mr Quek Teng Zao, for the prompt action.
Ms Jen Goh
(Resident of Whampoa)
Greetings, Ken Wee!
Thanks for your immediate attention and revert.
My apologies for the numerous feedback.
From the look of it we thought it was a crack. Thanks to your team for the investigation and immediate attention.
Thanks and regards
Thank you and have a good weekend ahead!
(Resident of Kampong Glam)
Thank you so much for your quick actions.
Very much appreciated.
(Resident of Kolam Ayer)
Dear Andy Lim,
We have monitored the smell situation for a day, and are happy to say that the rubbish stench from the chute seems to be negligible now. This may well be the first time, in weeks that we have moved in, that we can leave our kitchen windows closed and not suffer the aftereffects of the whole house smelling bad.
Thank you for your help and hopefully this level of cleanliness can be maintained.
(Resident of Potong Pasir)